POA Circulars

115 | 09.08.2011

Human Resources: Time scales for compensation payments on termination

Having received a number of complaints regarding the delay in compensation payments on dismissal from the Service on the grounds of medical inefficiency, the National Executive Committee has raised this issue with NOMS via the HR Whitley Sub Committee.

The response received from Colin Harnett makes it clear that the process for obtaining compensation should start when a Governor makes the decision to dismiss an employee on grounds of medical inefficiency.  At this stage an EML1 leavers form should be completed and sent to the Shared Service Centre (“SSC”) so that ‘My Civil Service Pensions’ (“My CSP”) are notified.

My CSP must forward the request to CAPITA Hartshead whom makes the payment. The time period or Service Level Agreement for making the payment is 12 weeks, which normally fits with the employees notice period.

It appears that some Governors may have been waiting for the outcome of the appeal to the Regional Custodial Manager before sending the EML1 form to the SSC.  Clearly, this can result in unnecessary delay and local officials should remind Governors to forward the relevant forms to the SSC following dismissal. If a member is re-instated following appeal the compensation process can be terminated or the compensation payment returned.
It is important that members receive their compensation payment on time and unnecessary delays are avoided.

Thanking you in anticipation of your support and co-operation.


Yours sincerely


General Secretary